Privacy Policy

It is of the utmost importance for us to protect the privacy and personal information of our site visitors and users.

Please read this privacy policy carefully.

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This privacy policy notice is served by Netplan Mobile Ltd, The Bradfield Centre, 184 Cambridge Science Park Rd, Milton, Cambridge, CB4 0GA, United Kingdom, under the website: www.netplanmobile.com.

The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

Policy key definitions:

• "I", "our", "us", or "we" refer to the business.

• "you", "the user" refer to the person(s) using this website.

• GDPR means General Data Protection Act.

• PECR means Privacy & Electronic Communications Regulation.

• ICO means Information Commissioner's Office.

• Cookies mean small files stored on a users computer or device.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.​

• Lawful basis: Consent - We only collect data that are voluntarily provided by site visitors by using our contact form, such as name and contact information, in order to answer to your requests and provide our services.

• Information Security: We take comprehensive steps to protect your information. Sensitive data is always encrypted, stored on our secure servers, and transmitted using the safest methods.

• Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. You can withdraw your consent at any time.

• Sharing your information: We are the sole proprietors of the information collected on this site. We do not share your information with third parties. 

Unless you indicate otherwise, we may contact you to tell you about Contact us updates or changes to this privacy policy. 

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

• the right to be informed;

• the right of access;

• the right to rectification;

• the right to erasure;

• the right to restrict processing;

• the right to data portability;

• the right to object; and

• the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

We handle subject access requests in accordance with the GDPR.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

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